Our story begins with the son of two hard working immigrants looking for the American dream. Born and raised in Puerto Rico, graduating high school in 1987 and in search for purpose and independence, he joined the US Navy, served six years as an Electronics Technician and traveled the world repairing radars, communications equipment and mainframe computers for the federal government. He settled in Florida, and worked with companies like VISA, Verifone and Earthlink in client-server wide area networks, voice and data implementations and systems integration.
After 25 years of being away, he married his high school sweetheart, now a business woman with many years of experience in telecommunications, and moved back to Puerto Rico. All of the experience he gained in computers and telecommunications would be put to the test as he faced the challenges of his wife’s business, JAF Communications (www.jafcom.net), a high volume construction and installations powerhouse serving Claro and AT&T.
JAF would become the test tube and birth of WaoCloud; the perfect place to implement new technologies in order to lower expenses and increase productivity. With the challenges of managing operations in a business with multiple warehouses geographically located around the island, a remote work force and excessive demand for paper, the business was primed for streamlining, standardization and centralization of information with technology . Some of the solutions implemented were: